Chrono24 Direct
Prosječno 4,8 od 5 zvjezdica | Ocjene: 7965
Detalji ocjena
Prosječno 4,8 | Slanje |
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Prosječno 4,8 | Opis artikla |
Prosječno 4,8 | Komunikacija |
Ovo govore kupci o trgovcu
Starije od 30 dana
Ocjena Marcel D. iz dana 05. veljače 2023
Breitling ...
Kupac preporučuje trgovca
Ocjena georg christoph l. iz dana 04. veljače 2023
Chronoswiss ...
Komentar kupca:
Kommunikation mit dem Spediteur UPS war nicht mieglich Uhr gut, aber Stahlarmband war 10. - 15 jahre aelter als Uhr und abweichend von dazugehörige Chronoswiss modellen nicht mit Schrauben, sondern nur durch Nieten zu verstellen. Es musste daher zur Anpassung in die Schweiz versandt werden, war rund 200 Euro zusätzliche Kosten verursachen wird. Ein Hinweis auf fiese Besonderheit waere durch einen professionellen Verkaeufer zu erwarten gewesen!
Ocjena Robert K. iz dana 30. siječnja 2023
Breitling ...
Kupac preporučuje trgovca
Komentar kupca:
Händler war schlecht zu erreichen
Komentar trgovca:
Vielen Dank für Ihr Feedback. Wir entschuldigen uns für die Unannehmlichkeiten und die Verzögerung bei der Kommunikation. Wir werden uns weiterhin um schnellere Reaktionszeiten bemühen.
Narudžba nije zaključena
Ocjena Michael T. iz dana 21. siječnja 2023
Cartier ...
Kupac preporučuje trgovca
Komentar kupca:
-
Komentar trgovca:
Vielen Dank für Ihr Feedback. Wir werden uns weiterhin um schnellere Reaktionszeiten und einen besseren Service bemühen.
Narudžba nije zaključena
Ocjena Michael T. iz dana 21. siječnja 2023
Rolex ...
Kupac preporučuje trgovca
Komentar kupca:
-
Komentar trgovca:
Vielen Dank für Ihr Feedback. Wir werden uns weiterhin um schnellere Reaktionszeiten und einen besseren Service bemühen.
Narudžba nije zaključena
Ocjena Michael T. iz dana 21. siječnja 2023
Cartier ...
Kupac preporučuje trgovca
Komentar kupca:
-
Komentar trgovca:
Vielen Dank für Ihr Feedback. Wir werden uns weiterhin um schnellere Reaktionszeiten und einen besseren Service bemühen.
Ocjena Christoph I. iz dana 20. siječnja 2023
Omega ...
Komentar kupca:
You would think directly ordering from the platform providers gives best results…unfortunately not. But first things first: as this is the most important,the watch was exactly as expected and absolutely matched the picture quality! However speaking about support and communication is a complete different matter. In general I did not receive any responses on my questions and if, then highly delayed. Also the tech support was neither particular skilled judging by their responses nor happy to communicate. To sum it up, the watch was great, the buying experience the worst among all other watch purchases I did on Chrono24 so far. What a disappointment.
Komentar trgovca:
Thank you very much for your feedback. We are very sorry for the inconvenience and the delay in communication. We will continue to strive for faster response times and a better service.
Ocjena Peter S. iz dana 18. siječnja 2023
Girard Perregaux ...
Kupac preporučuje trgovca
Komentar kupca:
Uhr hat nicht funktioniert bzw. blieb nach 1-2 Minuten stehen. Reparaturdauer konnte nicht genau gesagt werden, deshalb storniert.
Komentar trgovca:
Vielen Dank für Ihre Bewertung. Wir werden Ihr Feedback an unser zuständiges Team weiterleiten und in Zukunft darauf achten, dass unsere Uhren genauer bzw. transparenter beschrieben werden
Narudžba nije zaključena
Ocjena Alessandro B. iz dana 29. prosinca 2022
Tudor ...
Kupac preporučuje trgovca
Komentar kupca:
-
Komentar trgovca:
Vielen Dank für Ihre Bewertung, das freut uns sehr. Thank you very much for your review, we really appreciate it.
Narudžba nije zaključena
Ocjena Alexander S. iz dana 23. prosinca 2022
Omega ...
Kupac preporučuje trgovca
Komentar kupca:
-
Komentar trgovca:
Vielen Dank für Ihr Feedback. Wir entschuldigen uns für die Unannehmlichkeiten und die Verzögerung bei der Kommunikation. Wir werden uns weiterhin um schnellere Reaktionszeiten und einen besseren Service bemühen.
Narudžba nije zaključena
Ocjena Nenad B. iz dana 15. prosinca 2022
Rolex ...
Kupac preporučuje trgovca
Komentar kupca:
-
Komentar trgovca:
Vielen Dank für Ihr Feedback. Wir entschuldigen uns für die Unannehmlichkeiten und die Verzögerung bei der Kommunikation. Wir werden uns weiterhin um schnellere Reaktionszeiten und einen besseren Service bemühen.
Narudžba nije zaključena
Ocjena Vivian G. iz dana 15. prosinca 2022
Cartier ...
Komentar kupca:
I was about to purchase the item however in the final view Seller did not honestly mention there is a damage on the sapphire luckily I spot it n made vertify before purchase. The description says all very good!….
Komentar trgovca:
Thank you very much for your review. We will forward your feedback to our respective team and make sure to describe our watches with more precision and transparency in the future.
Narudžba nije zaključena
Ocjena 吉秀 永. iz dana 13. prosinca 2022
Sinn ...
Kupac preporučuje trgovca
Komentar kupca:
-
Narudžba nije zaključena
Ocjena Andre v. iz dana 12. prosinca 2022
Rolex ...
Komentar kupca:
Sold the watch while it was on hold for me
Narudžba nije zaključena
Ocjena Iacopo b. iz dana 10. prosinca 2022
Omega ...
Komentar kupca:
Non puoi vendere un orologio, facendolo passare con tutti i suoi accessori e poi dalle foto capisci che non è completo, come dovrebbe essere …
Narudžba nije zaključena
Ocjena Matteo B. iz dana 29. studenoga 2022
Rolex ...
Kupac preporučuje trgovca
Komentar kupca:
-
Komentar trgovca:
Grazie mille per il suo commento. Siamo spiacenti per il ritardo nella comunicazione. Continueremo a impegnarci per ottenere tempi di risposta più rapidi e un servizio migliore.
Narudžba nije zaključena
Ocjena Alessandro S. iz dana 22. studenoga 2022
NOMOS ...
Kupac preporučuje trgovca
Komentar kupca:
Risposta rapida alle richieste,peccato non si sia conclusa la vendita.
Komentar trgovca:
Grazie mille per la gentile recensione, siamo lieti di averLa soddisfatta.
Ocjena Philip E. iz dana 22. studenoga 2022
Omega ...
Kupac preporučuje trgovca
Komentar kupca:
Uret var annonceret som ubrugt/nyt og uden brugsmærker. Dog var der ridser på bagsiden af uret. Når jeg kigger de annoncerede billeder igennem, kan de også godt ses, når nu man ved de er der. Det kunne også ligne snavs på billedet, med desværre er det ridser 🙁 Ikke ok for et ur til over 7000 Euro!
Komentar trgovca:
Thank you very much for your review. We will forward your feedback to our respective team and make sure to describe our watches with more precision and transparency in the future. We hope that you enjoy your new timepiece nonetheless!
Ocjena Giovanni S. iz dana 16. studenoga 2022
IWC ...
Kupac preporučuje trgovca
Komentar kupca:
Tutto ok consiglio cambio modalità di spedizione inserendo il codice di sblocco per il pacco
Komentar trgovca:
Grazie mille per il Suo feedback. Continueremo a lavorare sulle nostre procedure di spedizione e sulla relativa comunicazione. Ci auguriamo comunque che il Suo nuovo orologio sia di Suo gradimento!
Ocjena Kurt S. iz dana 15. studenoga 2022
Breitling ...
Kupac preporučuje trgovca
Komentar kupca:
Ich habe mich gewundert wie lange die Lieferung gebraucht hat ! Habe mich weiterhin gefragt, ohne meine Zustimmung mein Kaufpreis auszuzahlen .
Komentar trgovca:
Vielen Dank für Ihr Feedback. Wir entschuldigen uns für die Unannehmlichkeiten und die Verzögerung. Wir werden Ihr Feedback an unseren Versanddienstleister weiterleiten und uns bemühen, unseren Service zu verbessern.
Ocjena Lucia B. iz dana 08. studenoga 2022
Piaget ...
Kupac preporučuje trgovca
Komentar kupca:
Das Paket kam in einer Umverpackung von UPS, was mich etwas irritiert hat. Der Karton war allerdings fest verschlossen.
Komentar trgovca:
Vielen Dank für Ihre Bewertung. Die Folienverpackung von UPS ist dafür vorgesehen, dass das Paket bei schlechtem Wetter nicht beschädigt wird. Wir wünschen Ihnen viel Spaß mit der Uhr und freuen uns, Sie bald wieder auf unserer Plattform zu begrüßen!
Ocjena Mr jayvir P. iz dana 07. studenoga 2022
Patek Philippe ...
Kupac preporučuje trgovca
Komentar kupca:
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Komentar trgovca:
Thanks a lot for your review. If you are experiencing problems with your watch, you are welcome to contact us so that we may resolve the issue within the scope of our warranty!
Ocjena Carlo S. iz dana 01. studenoga 2022
Tudor ...
Komentar kupca:
Mancano i documenti originali compresa la Garanzia come pubblicizzato nella descrizione dell'orologio e le sue immagini pubblicate, non e' corretto, puoi restuirlo e' vero, ma DHL non assicura l'oggetto per un valore superiore ai 1000,00 Euro se non sei un commerciante….cosi' oltre a costare tanto la restituzione non puoi di fatto restituire, ti hanno mollato un orologio garantito da loro e' questo puo' essere sufficiente per la sicurezza, ma il valore dell' oggetto e' dimezzato senza quei documenti.
Ocjena Lisa W. iz dana 20. listopada 2022
Rolex ...
Kupac preporučuje trgovca
Komentar kupca:
Difficulty with getting the dealer to manage a technical error with customs, and keep telling I needed to pay the customs fees which was already done. Rather condescending..
Komentar trgovca:
Thank you very much for your feedback. We will continue to work on our shipping procedures and the corresponding communication. We hope that you enjoy your new timepiece nonetheless!
Ocjena Daniel Abucar P. iz dana 10. listopada 2022
Omega ...
Komentar kupca:
Omega uret skulle fremstå i meget god stand, men har desværre et tydelig ridse på siden.
Komentar trgovca:
Thank you very much for your review. We will forward your feedback to our respective team and make sure to describe our watches with more precision and transparency in the future. We hope that you enjoy your new timepiece nonetheless!
Ocjena stephanie s. iz dana 07. listopada 2022
Cartier ...
Kupac preporučuje trgovca
Komentar kupca:
-
Komentar trgovca:
Thank you very much for your feedback. We will continue to work on our shipping procedures and the corresponding communication.
Ocjena David R. iz dana 06. listopada 2022
Jaeger-LeCoultre ...
Kupac preporučuje trgovca
Komentar kupca:
The purchase experience was great with Chrono24 and because they were the dealer I had strong trust the item would be legit and as described. They also were great in that because the strap on the watch I bought was alligator leather they removed it and sent it separately. Replacing the strap for time being with a basic leather strap. They did this in case customs in my country had issues with the alligator leather. This was a great touch and I was very impressed. Especially because they replaced with another strap so I could wear the watch when it arrived. Albeit a pretty low quality strap. However, I have one major issue with this. The shipping service they used for the strap seems to be really cheap and basic. There is no tracking to speak of and the strap has not arrived one month later and no one (Chrono nor the carrier) can tell me where it is. The strap is still worth approx $500 so to send in an untracked, slow, economy service is really not acceptable. My advice to anyone buying from Chrono is to insist they send the strap with a high quality shipping service.
Komentar trgovca:
Thank you very much for your feedback. We will continue to work on our shipping procedures and the corresponding communication.
Narudžba nije zaključena
Ocjena Reinhard F. iz dana 06. listopada 2022
Omega ...
Kupac preporučuje trgovca
Komentar kupca:
-
Komentar trgovca:
Thank you very much for your feedback. We will continue to work on our corresponding communication.
Ocjena Jürgen J. R. iz dana 28. rujna 2022
Breitling ...
Kupac preporučuje trgovca
Komentar kupca:
Habe einen guten Eindruck.
Komentar trgovca:
Vielen Dank für Ihre Bewertung, das freut uns sehr. Wir wünschen Ihnen viel Spaß mit der Uhr!
Ocjena Jürgen J. R. iz dana 21. rujna 2022
Breguet ...
Kupac preporučuje trgovca
Komentar kupca:
Sehr gutes Verhalten auf der Verkäuferseite. Jederzeit wieder.
Komentar trgovca:
Vielen Dank für Ihre Bewertung, das freut uns sehr. Wir wünschen Ihnen viel Spaß mit der Uhr und freuen uns, Sie bald wieder auf unserer Plattform zu begrüßen!
Komentar kupca:
L’article correspond bien aux photos, d’un point de vue esthétique rien à dire. Pour la description de fonctionnement , l’annonce stipule que le mouvement a été vérifié et entièrement fonctionnel alors que j’ai observé que la montre prend systématiquement 3 minutes d’avance chaque semaine. Ce détail important n’a pas été mentionné, c’ est décevant. J’ai donc mis uniquement 2 étoiles description.