oreeoro s.r.l.

Trusted Seller
Ovaj trgovac ima trgovinu u kojoj možete pogledati svoj artikl.
Preporuke drugih Chrono24 trgovaca: 8
Satovi prodani sa zaštitom kupca: 301

Prosječno 4,5 od 5 zvjezdica  |  Ocjene: 253

Detalji ocjena 

Prosječno 4,6 Slanje
Prosječno 4,5 Opis artikla
Prosječno 4,6 Komunikacija
96% kupac/a bi preporučio/preporučili ovog trgovca.

Ovo govore kupci o trgovcu

Starije od 30 dana

Narudžba nije zaključena

Ocjena Fredrik B. iz dana 16. kolovoza 2022

Rolex ...

Komunikacija

Komentar kupca:

After discussing with the seller they sent me an offer that I gladly accepted and I paid the money immediately. One day later the seller informed me that the watch had been sold to another customer, not through Chrono 24 but through their own site. According to the seller themselves they do this to increase margins and avoid Chrono 24 fees. I ended up with my money stuck for a week unable to use them for another watch. This is seriously unprofessional, using Chrono 24 as a showroom and selling through other channels to increase margin, hurting both customers at Chrono 24 and the reputation of Chrono 24.

Komentar trgovca:

Dear sir we do not use chrono24 as a showroom, we use it to sell, but we also have a personal website where people buy directly without going through Chrono 24 because they trust us, since we are serious dealers; our website has existed long before we started selling on Chrono 24's platform. Chrono 24 has definitely increased our online customer base, but it is not our only source of income thankfully. I am still sorry for what happened I tried to offer you another watch at a much better price but the customer who bought it through our website was quicker than you. I apologize again a cordial greeting Daniela Catalano

Ocjena Cédric J. iz dana 12. siječnja 2018

Rolex ...

Slanje
Opis artikla
Komunikacija

Komentar kupca:

My comments won’t be a surprise for this seller. Bad communication, had to send few messages to get each time an incomplete answer. Was unable to give me a tracked number for the first shipping which never came to me, second one was the good one, but watch wasn’t at all as expected for the price, official service card (sold with the watch) was missing, bill and warranty card mentionned à wrong reference. I could ship back the watch but really feared about never getting my money back, so I kept it. I still didn’t get the Rolex service card nore the warranty one, more than a month after dealing. Disappointed from beginning to the end, without saying about the « free » Rolex box, offered to apologize, which appears to be a fake one... Get away.

Komentar trgovca:

We really thank you for your negative message dear Cédric so other people can do the comparison between us and what you said about us. Fortunately “strange” people that turn around Chrono24 are very few!!! We, and I mean me, my brother, my father and hundreds of satisfied clients with 21 years of activity, know what kind of persons we are. Please forgive me if I say that people like you are challenges that make us much stronger !! Thank you again Daniela