PLEASE NOTE: All correspondence should be in English.
Please visit www.PrestigeTime.com to view a complete listing of our policies:
The policies below are just a partial list of our policies.
We are a USA based company & sell our watches in US Dollars only. All quoted prices and actual charges will be in US Dollars (USD).
USA CUSTOMERS - RETURN POLICIES:
USA CUSTOMERS - PAYMENT METHODS:
INTERNATIONAL CUSTOMERS - PAYMENT OPTIONS:
Visit our website directly for complete International Ordering Information: https://www.prestigetime.com/policies/international
INTERNATIONAL ORDERS - RETURN POLICY:
All international sales are considered "Special Order Items" which makes the sale final & non-returnable. We strongly suggest that you check the watch out at a local dealer before placing your order. We do not accept returns from overseas as returning the watch will involve re-entry Taxes & Duties upon return to the USA.
In the highly unlikely situation that the watch is defective upon receipt we maintain the right to decide if we will repair, replace or refund your money.
INTERNATIONAL ORDERS - WARRANTY:
Our warranty on watches shipped internationally is generally the same as the US customers. We do understand that the time and expense involved in return delivery to the US can be a great inconvenience. For watches that are covered by the PrestigeTime.com 2 year warranty in most cases we will accommodate the customers as follows:
In the unlikely event that something goes wrong with your watch we will mail you the manufacturer's international warranty card stamped by the original authorized dealer, and this card will allow you to access the local repair centers for warranty service. We will include clear instructions on the return process to your local authorized agent.
Under very few & extreme circumstances we will require the watch to be returned to the US for warranty service. This will be the customer's responsibility to return the watch. Return shipping to the customer will be paid for by Prestige Time.
INTERNATIONAL ORDERS - SHIPPING INFORMATION:
Taxes, VAT, GST, Duties & related charges:
Prices quoted & billed by PrestigeTime.Com. do not include any taxes, duties, VAT or such charges. Prestige Time will charge you for the actual watch & shipping charges only. All other charges (such as taxes, duties & V.A.T. are the sole responsibility of the customer to be paid when the watch clears customs in your country. Usually these fees are demanded prior to delivery & are collected by the courier or your local Customs Authority.
384 Route 59
Airmont, NY 10952
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