OTWG
Prosječno 4,7 od 5 zvjezdica | Ocjene: 229
Detalji ocjena
| Prosječno 4,7 | Slanje |
|---|---|
| Prosječno 4,8 | Opis artikla |
| Prosječno 4,6 | Komunikacija |
Ovo govore kupci o trgovcu
Starije od 30 dana
Ocjena Deon L. iz dana 25. listopada 2023
Breitling ...
Kupac preporučuje trgovca
Narudžba nije zaključena
Ocjena Andreas C. iz dana 26. rujna 2023
Rolex ...
Komentar kupca:
Watch was unavailable, didn’t get notified on time 🥲
Ocjena Michiel Van der Aa iz dana 27. travnja 2021
Hublot ...
Kupac preporučuje trgovca
Komentar kupca:
Strap was damaged and showed pictures to them. They phoned me directly and said that it went broken during transport. A strap can not get damaged (stitching was loose). It was well packed. I had it fixed at a shop. He said it must have happened during transport, I asked if it was genuine. Strange conversation.
Komentar trgovca:
Hello dear Mr. van der Aa, after you just hang up on phone, after listening to you and it was my turn to speak, I had no chance anymore to comment on your complaint. The strap was absolutely new as we shipped it, so as said I cant describe how the stitch got damaged at the little part on the picture which you have send us. We got a houseown certified watchmaker in our houseown watchmaker atelier with 40 years of experience. So you want to tell us that we wouldn't have fixed a little loose stitching, while I got a watchmaker with 40 years of experience here? And risk by that a negative rating on Chrono24? Strange opinion form your side. I offered you as well to send the strap back and to let us fix it here. And as I remember, we actually had a nice and respectfully phone call, where you were totally satisfied at the end of the conversation, so we do not get your point on a "strange conversation".
Ocjena TM iz dana 20. lipnja 2020
IWC ...
Kupac preporučuje trgovca
Komentar kupca:
Der Zustand entsprach nicht der Beschreibung. Die Rückabwicklung lief problemlos.
Ocjena Dieter P. iz dana 09. veljače 2020
Rolex ...
Kupac preporučuje trgovca
Komentar kupca:
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Komentar kupca:
Poor product description resulted in substantial delays in clearing customs. Responses from dealer was poor at times. Watch was received with some dirt on - unacceptable!!